Shipping Policy
Thank you for shopping with LumoBags! We aim to deliver your order as quickly and efficiently as possible. Please take a moment to review our shipping policy.
Processing Time
Once you place your order, it typically takes 1-3 business days for us to process and prepare it for shipping. However, please note that shipping can take up to 14 business days, depending on product availability and demand. We always aim to ship orders sooner, and most of the time, your order will reach you much faster!
Free Worldwide Shipping
We offer free worldwide shipping on all orders! No matter where you're located, we'll deliver your LumoBags order to your doorstep at no additional shipping cost.
Shipping Times
- Standard shipping time is typically between 7-14 business days, depending on your location.
- Shipping times may vary based on your delivery country, shipping carrier, and the volume of orders at the time.
Delays
While we do everything we can to ship your order as quickly as possible, occasional delays may happen due to high demand, unforeseen circumstances, or delays from shipping carriers. We appreciate your understanding and patience, and we'll notify you if there are significant delays in your shipment.
Shipping Fees
As mentioned, all orders receive free worldwide shipping. There are no additional charges for standard delivery to any country.
International Shipping
We ship to most countries around the world. Please note that customers outside of your local country may be subject to customs duties, taxes, and additional fees upon arrival in your country, which are the responsibility of the customer.
Tracking Your Order
Once your order is shipped, you’ll receive a shipping confirmation email along with a tracking number. You can use this number to track your order's progress until it arrives at your doorstep.
Incorrect Shipping Address
Customers are responsible for providing accurate and up-to-date shipping information at the time of checkout. If your shipping address is incorrect, please contact us immediately to update it before your order ships. We are not responsible for delays or issues caused by incorrect address details.